2023 Annual Report

In 2023, the Office of the Ombudsperson managed 538 cases and met with 615 members of the ADB Community, addressing approximately 1,782 issues, which is slightly less than in 2022.

The top areas of concern were consistent with previous years: group climate, supervision, and stress—specifically, work-life balance. These areas are interconnected and crucial to ADB’s organizational health.

Odibles is an audio collection of case studies about workplace problems faced by members of the ADB community. The narratives were developed from data and other findings that the Office of the Ombudsperson collated to identify emerging trends and patterns of concern in 2023. They are meant for illustrative purposes and do not represent any actual person or a specific department.

Following a thorough analysis of the Office of the Ombudsperson’s data for 2023, several critical and interconnected areas for improvement emerged. Central to these findings is the imperative need to cultivate a culture of mentorship within our organization.